Heberto Garza, Jr, MD, RPH
Patient Satisfaction Survey
Overall Satisfaction
★★★★★
★★★★★
4.9 out of 5
494 Ratings
45 Comments
Education
- Internal Medicine Residency, University of Texas Health Science Center at San Antonio, Texas
- Medical School, Texas Medical Branch at Galveston, Texas
- Bachelor of Science, University of Texas at Austin College of Pharmacy
- Member of the Texas Medical Association, Bexar County Medical Society and Christian Medical and Dental Association
Patient Ratings & Comments
The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
★★★★★
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Provider showed concern
4.9
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Friendliness/courtesy of CP
4.9
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CP spoke using clear language
4.9
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Provider explained things clearly
4.9
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Provider included you in decisions
4.9
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Patients' confidence in CP
4.9
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Likelihood of recommending this provider
Comments
Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
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Apr 29, 2021
Top doctor and nurse in San Antonio!
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Apr 28, 2021
The portal automated message is very concerning. It doesn't make a patient comfortable or confident that anyone is monitoring/reading messages.
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Apr 27, 2021
pre registering on line somewhat laborious and time consuming
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Apr 27, 2021
excellent and professional and caring
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Apr 27, 2021
Dr Garza is the best. Anyone would be fortunate to have him as their physician. Dr Garza has my complete trust for my health care.
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Apr 25, 2021
no problems. everything was good
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Apr 25, 2021
I got a phone message from a lady stating the dr. Called in a new Med for me. No explanation whatsoever.
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Apr 25, 2021
Felt like my visit was hurried. I didn't get the personal medical sensitivity of questions I usually do. My questions were addressed.
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Apr 25, 2021
Communication from front office staff and my pharmacy is always a mess. When I personally call the office, most of the time I get an answering service no matter what time of day. I use the portal also.
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Apr 23, 2021
all went well for gettin g an appointment
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Apr 23, 2021
Wait time was longer than usual, but everything else was excellent
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Apr 23, 2021
i didn't have a problem, just routine tests before eye surgery
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Apr 23, 2021
Dr. Garza is the best!
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Apr 22, 2021
Is always a great experience
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Apr 22, 2021
good
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Apr 22, 2021
good
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Apr 22, 2021
great
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Apr 22, 2021
good
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Apr 22, 2021
always great experience
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Apr 21, 2021
I have been taken care of by Dr. Herberto Garza for over 15 years and I have no complaints.
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Apr 21, 2021
portal is difficult to enter password
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Apr 21, 2021
not very personable especially since first visit with him
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Apr 18, 2021
Very good
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Apr 18, 2021
I think these surveys are dumb. dr. Garza is a smart caring doctor and shouldn't have to met an administrator's "metrics". this is part of what's killing the soul of the American health care system
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Apr 16, 2021
I would recommend everyone to dr Garza he is great
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Apr 16, 2021
all great service
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Apr 16, 2021
great experience
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Apr 16, 2021
good
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Apr 16, 2021
dr Garza is the best!
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Apr 16, 2021
good
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Apr 16, 2021
good
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Apr 16, 2021
have never had bad experience
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Apr 15, 2021
Dr Garza saw me on an emergency basis and I was seen the same day I called. I really appreciated that.
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Apr 15, 2021
very difficult to get to the web site for me
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Apr 15, 2021
Dr Gar/ and nurses excellent
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Apr 15, 2021
Bobby was great
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Apr 15, 2021
Dr. Garza is a special kind of doctor. He immediately made me feel at ease knowing he was the right doctor for me. I'm grateful.
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Apr 14, 2021
everything was good
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Apr 14, 2021
excellent service
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Apr 14, 2021
Dr Garza is always thorough in his examinations.
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Apr 14, 2021
no issues here
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Apr 14, 2021
everything was good
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Apr 14, 2021
no issues or problems
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Apr 6, 2021
Seemed to be missing a few workers at the check in desk, so the ones there were working hard to help everyone.
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Apr 6, 2021
I had a hard time getting my computer to connect with the doctors