Heberto Garza, Jr, MD, RPH

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
494 Ratings
45 Comments

Education

  • Internal Medicine Residency, University of Texas Health Science Center at San Antonio, Texas
  • Medical School, Texas Medical Branch at Galveston, Texas
  • Bachelor of Science, University of Texas at Austin College of Pharmacy
  • Member of the Texas Medical Association, Bexar County Medical Society and Christian Medical and Dental Association

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Apr 29, 2021
Top doctor and nurse in San Antonio!
Apr 28, 2021
The portal automated message is very concerning. It doesn't make a patient comfortable or confident that anyone is monitoring/reading messages.
Apr 27, 2021
pre registering on line somewhat laborious and time consuming
Apr 27, 2021
excellent and professional and caring
Apr 27, 2021
Dr Garza is the best. Anyone would be fortunate to have him as their physician. Dr Garza has my complete trust for my health care.
Apr 25, 2021
no problems. everything was good
Apr 25, 2021
I got a phone message from a lady stating the dr. Called in a new Med for me. No explanation whatsoever.
Apr 25, 2021
Felt like my visit was hurried. I didn't get the personal medical sensitivity of questions I usually do. My questions were addressed.
Apr 25, 2021
Communication from front office staff and my pharmacy is always a mess. When I personally call the office, most of the time I get an answering service no matter what time of day. I use the portal also.
Apr 23, 2021
all went well for gettin g an appointment
Apr 23, 2021
Wait time was longer than usual, but everything else was excellent
Apr 23, 2021
i didn't have a problem, just routine tests before eye surgery
Apr 23, 2021
Dr. Garza is the best!
Apr 22, 2021
Is always a great experience
Apr 22, 2021
good
Apr 22, 2021
good
Apr 22, 2021
great
Apr 22, 2021
good
Apr 22, 2021
always great experience
Apr 21, 2021
I have been taken care of by Dr. Herberto Garza for over 15 years and I have no complaints.
Apr 21, 2021
portal is difficult to enter password
Apr 21, 2021
not very personable especially since first visit with him
Apr 18, 2021
Very good
Apr 18, 2021
I think these surveys are dumb. dr. Garza is a smart caring doctor and shouldn't have to met an administrator's "metrics". this is part of what's killing the soul of the American health care system
Apr 16, 2021
I would recommend everyone to dr Garza he is great
Apr 16, 2021
all great service
Apr 16, 2021
great experience
Apr 16, 2021
good
Apr 16, 2021
dr Garza is the best!
Apr 16, 2021
good
Apr 16, 2021
good
Apr 16, 2021
have never had bad experience
Apr 15, 2021
Dr Garza saw me on an emergency basis and I was seen the same day I called. I really appreciated that.
Apr 15, 2021
very difficult to get to the web site for me
Apr 15, 2021
Dr Gar/ and nurses excellent
Apr 15, 2021
Bobby was great
Apr 15, 2021
Dr. Garza is a special kind of doctor. He immediately made me feel at ease knowing he was the right doctor for me. I'm grateful.
Apr 14, 2021
everything was good
Apr 14, 2021
excellent service
Apr 14, 2021
Dr Garza is always thorough in his examinations.
Apr 14, 2021
no issues here
Apr 14, 2021
everything was good
Apr 14, 2021
no issues or problems
Apr 6, 2021
Seemed to be missing a few workers at the check in desk, so the ones there were working hard to help everyone.
Apr 6, 2021
I had a hard time getting my computer to connect with the doctors