Heberto Garza, Jr, MD, RPH

4.9

★★★★★

Provider showed concern

4.9

★★★★★

Friendliness/courtesy of CP

4.9

★★★★★

CP spoke using clear language

4.9

★★★★★

Provider explained things clearly

4.9

★★★★★

Provider included you in decisions

4.9

★★★★★

Patients' confidence in CP

4.9

★★★★★

Likelihood of recommending this provider

★★★★★

Jul 30, 2021

Dr. Garza runs a good ship!His staff works well with himHe Is the best Doctor for In my 65 years experience with my health

★★★★★

Jul 29, 2021

Wish you had longer time before going to message only

★★★★★

Jul 28, 2021

Hard times calling in using main office number. Recently have been getting a recorded mans voice answering the call and referring me to various physicians offices, but when pushing the button for selected physician, it goes to another recording, then voice mail - very confusing, not happy camper. Also, when I call, I generally want to talk to my doctor or his aids and that recording is not helpful. On last occasion I was calling to find out what the hours were for this locations lab and I was not able to get anyone to talk to other than recordings, the last one saying I would hear back from someone in the next 2-3 business days - ridiculous! I actually drove to the office, when inside and talked to to a real person. Quite honestly, it has become harder to talk to a real person timely.

★★★★★

Jul 28, 2021

Very friendly, courteous and helpful.

★★★★★

Jul 28, 2021

My wife and I have had Dr. Heberto Garza as our primary doctor for 15 or more years and highly recommend him for his help, concern and professionalism in all cases. We do not hesitate to highly recommend him

★★★★★

Jul 28, 2021

No issues, all good.

★★★★★

Jul 28, 2021

Totally comfortable with everyone we deal with.

★★★★★

Jul 28, 2021

Once in the office, the office administration staff is most helpful and accommodating. Also, the Physicians staff is most helpful, friendly and accommodating.

★★★★★

Jul 27, 2021

I can say nothing adverse about Dr. Garza or his staff.

★★★★★

Jul 25, 2021

Dr. Garza is a consummate professional, extremely caring and very knowledgeable.

★★★★★

Jul 23, 2021

Good Availability.

★★★★★

Jul 23, 2021

Good and made notes.

★★★★★

Jul 23, 2021

Good referral.

★★★★★

Jul 23, 2021

Good clinlinlyness.

★★★★★

Jul 23, 2021

Depends upon the referral.

★★★★★

Jul 23, 2021

Good Availability.

★★★★★

Jul 23, 2021

Quick response and Dr Garza was very accommodating.

★★★★★

Jul 23, 2021

Tele con. Did not see a nurse.

★★★★★

Jul 20, 2021

Dr. Garza is an extremely professional doctor who is kind and listens to his patients concerns!! We are fortunate to have him as our Doctor!

★★★★★

Jul 20, 2021

The girl in front desk was not very nice it look like she was having a bad morning did take name sorry

★★★★★

Jul 20, 2021

Nurses were good

★★★★★

Jul 20, 2021

Dr Garza is a very good doctor

★★★★★

Jul 20, 2021

Over all good

★★★★★

Jul 20, 2021

Yes I would recommend

★★★★★

Jul 20, 2021

Over all good

★★★★★

Jul 16, 2021

Best doctor experience ever!

★★★★★

Jul 15, 2021

Difficult to talk to someone on the phone.

★★★★★

Jul 14, 2021

Bobbie, Dr Garza's nurse was professional and sweet. Dr Garza was thorough and explained everything to me along with answering all my questions.

★★★★★

Jul 14, 2021

Very professional!!

★★★★★

Jul 14, 2021

Reviewed my records and gave me a care plan.

★★★★★

Jul 14, 2021

I have no complaints.

★★★★★

Jul 14, 2021

I had a very good experience. Lab tech was "Great" I did not even feel the stick!!!

★★★★★

Jul 13, 2021

New nurse since regular assistant was off duty

★★★★★

Jul 13, 2021

I have total confidence in Dr, Garza

★★★★★

Jul 13, 2021

Service and care is always "Spot On"

★★★★★

Jul 13, 2021

I arrived 15 minutes early became I live 60 miles away!

★★★★★

Jul 10, 2021

I left a message on the portal at 11:30pm and was pleasantly surprised to get a call first thing the next morning.

★★★★★

Jul 10, 2021

Dr Garza is one of the most professional, compassionate and empathetic physicians I have ever met.

★★★★★

Jul 10, 2021

I would do these by choice anytime

★★★★★

Jul 9, 2021

All good!

★★★★★

Jul 8, 2021

Great doctor- wonderful visit

★★★★★

Jul 8, 2021

The front desk staff is very unpleasant. Never a single smile or pleasant attitude. The "greeter" side is worse than the checkout side but both are lacking in basic customer service skills.

★★★★★

Jul 8, 2021

The office polices and staff are very off-putting.

★★★★★

Jul 7, 2021

It is always a pleasure to go to Med First: staff are courteous and pleasant; there is never a long wait to see the physician.

★★★★★

Jul 7, 2021

The experiences are always professional and pleasant.

★★★★★

Jul 7, 2021

Dr. Garza is always pleasant, personable, kind and informative

★★★★★

Jul 7, 2021

My experiences have always been good.

★★★★★

Jul 6, 2021

It is impossible to speak to anyone when you call the doctor's office. You are told you are next in line in the queue and then all of a sudden you're told your only option is to leave a voicemail. Upon leaving a voicemail, no one ever returns your call. It's an infuriating process.

★★★★★

Jul 6, 2021

Excellent its always easy to make appointment's with Dr. Garza's office

★★★★★

Jul 6, 2021

Dr. Garza's Nurse is the best she is always been so nice and professional.

★★★★★

Jul 6, 2021

Dr. Garza always explains everything and makes things easy to keep healthy. There should be more Dr.'s like Dr. Garza .

★★★★★

Jul 6, 2021

Its very good

★★★★★

Jul 6, 2021

I always have a good experience when I go to Dr. Garza's office.

★★★★★

Jul 6, 2021

Great Job

★★★★★

Jul 5, 2021

Very accommodating

★★★★★

Jul 5, 2021

Allowed me to pull off road to a safe spot; ordered xrays

★★★★★

Jul 5, 2021

Expert, compassionate healthcare

★★★★★

Jul 3, 2021

Excellent

★★★★★

Jul 3, 2021

Fabulous care

★★★★★

Jul 3, 2021

Good - Enjoyed the visit very much. If we had known a wellness visit could be so much fun, we would have done one before

★★★★★

Jul 3, 2021

Very good experience

★★★★★

Jul 3, 2021

Very Good ! Dr Garza is always great !

★★★★★

Jul 3, 2021

Good

★★★★★

Jul 3, 2021

Good

★★★★★

Jul 3, 2021

Very good experience - no cpmplaints at all

★★★★★

Jul 3, 2021

Dr. Garza is extremely patient and compassionate, I am very grateful he is my physician.

★★★★★

Jul 3, 2021

It was a very good visit and Dr. Garza was very thorough and explained all the results of the lab work.

★★★★★

Jul 1, 2021

Dr. Garza's medical knowledge is unmatched in my opinion. He leaves no stone unturned to find the treatment I need.

★★★★★

May 19, 2021

very professional

★★★★★

May 19, 2021

Grateful for Dr. H. Garza, Nurses, and staff!!Thank y'all!!

★★★★★

May 17, 2021

Always a pleasure to visit with Dr Garza and staff, they are very professional and willingness to help with any problem.

★★★★★

May 17, 2021

I've been a patient for over 10 years and I have recommended him because of his care and professionalism.

★★★★★

May 17, 2021

I scheduled online and it was awkward because I couldn't put in the reason for the appointment, I had to choose something close.

★★★★★

May 16, 2021

Dr. Garza always listens well. We are so thankful to have him as our doctor. He truly cares for us. He knows us and our histories, which is so helpful.

★★★★★

May 16, 2021

My wait was because of an emergency Dr. Garza had to attend to. I was not bothered by the wait because I know he's a very conscientious physician.

★★★★★

May 14, 2021

Dr Garza & staff are SUPER

★★★★★

May 14, 2021

EXCEPTIONAL STAFF

★★★★★

May 14, 2021

Many of my family see Dr Garza

★★★★★

May 14, 2021

★★★★★

May 14, 2021

★★★★★

May 14, 2021

★★★★★

May 14, 2021

Staff does not like working there

★★★★★

May 14, 2021

THE ONLY REASON I USE YOUR FIRM IS DR.GARZA

★★★★★

May 14, 2021

Dr. Garza was great at explaining my condition and the treatment! He is always thoughtful and listens to any suggestions or questions that I have about my condition and treatment.

★★★★★

May 13, 2021

Dr. Garza takes the time to listen to and discuss my health concerns.

★★★★★

May 13, 2021

The Patient Portal to update health information prior to arrival was very useful and decreased the wait time at the clinic.

★★★★★

May 8, 2021

this is the best and the most professional med

★★★★★

May 8, 2021

Bobbie is the best is always thorough makes me feel part of my visit not just a pt

★★★★★

May 8, 2021

Dr Garza is a God send he explains everything, he encourages me to work on my goals and he is just great he really saved my life

★★★★★

May 8, 2021

I tell everybody about my medical team

★★★★★

May 8, 2021

no problems in these areas

★★★★★

May 6, 2021

Friendly staff.

★★★★★

May 6, 2021

friendly and thorough

★★★★★

May 4, 2021

Friendly, professional, focused, knowledgeable

★★★★★

May 4, 2021

★★★★★

May 4, 2021

★★★★★

May 4, 2021

While checking in, another person came to the check-in next to me. The receptionist asked her to leave explaining that this was a privacy issue.

★★★★★

May 4, 2021

Good relationship with Dr. Garza and staff.

★★★★★

May 4, 2021

n/a

★★★★★

May 3, 2021

pleasant, courteous staff

★★★★★

May 3, 2021

really liked and trusted Dr. Garza - very thorough and real

★★★★★

May 3, 2021

DR G is awesome

★★★★★

May 1, 2021

It was nice to have a virtual visit since I was dizzy and not feeling well.

★★★★★

Apr 30, 2021

Dr Garza and the entire staff are pleasant and always respectful.

★★★★★

Apr 30, 2021

very good as always!

★★★★★

Apr 30, 2021

i have complete confidence in Dr Garza

★★★★★

Apr 29, 2021

Top doctor and nurse in San Antonio!

★★★★★

Apr 28, 2021

The portal automated message is very concerning. It doesn't make a patient comfortable or confident that anyone is monitoring/reading messages.

★★★★★

Apr 27, 2021

pre registering on line somewhat laborious and time consuming

★★★★★

Apr 27, 2021

excellent and professional and caring

★★★★★

Apr 27, 2021

Dr Garza is the best. Anyone would be fortunate to have him as their physician. Dr Garza has my complete trust for my health care.

★★★★★

Apr 25, 2021

no problems. everything was good

★★★★★

Apr 25, 2021

I got a phone message from a lady stating the dr. Called in a new Med for me. No explanation whatsoever.

★★★★★

Apr 25, 2021

Felt like my visit was hurried. I didn't get the personal medical sensitivity of questions I usually do. My questions were addressed.

★★★★★

Apr 25, 2021

Communication from front office staff and my pharmacy is always a mess. When I personally call the office, most of the time I get an answering service no matter what time of day. I use the portal also.

★★★★★

Apr 23, 2021

all went well for gettin g an appointment

★★★★★

Apr 23, 2021

Wait time was longer than usual, but everything else was excellent

★★★★★

Apr 23, 2021

i didn't have a problem, just routine tests before eye surgery

★★★★★

Apr 23, 2021

Dr. Garza is the best!

★★★★★

Apr 22, 2021

Is always a great experience

★★★★★

Apr 22, 2021

good

★★★★★

Apr 22, 2021

good

★★★★★

Apr 22, 2021

great

★★★★★

Apr 22, 2021

good

★★★★★

Apr 22, 2021

always great experience

★★★★★

Apr 21, 2021

I have been taken care of by Dr. Herberto Garza for over 15 years and I have no complaints.

★★★★★

Apr 21, 2021

portal is difficult to enter password

★★★★★

Apr 21, 2021

not very personable especially since first visit with him

★★★★★

Apr 18, 2021

Very good

★★★★★

Apr 18, 2021

I think these surveys are dumb. dr. Garza is a smart caring doctor and shouldn't have to met an administrator's "metrics". this is part of what's killing the soul of the American health care system

★★★★★

Apr 16, 2021

I would recommend everyone to dr Garza he is great

★★★★★

Apr 16, 2021

all great service

★★★★★

Apr 16, 2021

great experience

★★★★★

Apr 16, 2021

good

★★★★★

Apr 16, 2021

dr Garza is the best!

★★★★★

Apr 16, 2021

good

★★★★★

Apr 16, 2021

good

★★★★★

Apr 16, 2021

have never had bad experience

★★★★★

Apr 15, 2021

Dr Garza saw me on an emergency basis and I was seen the same day I called. I really appreciated that.

★★★★★

Apr 15, 2021

very difficult to get to the web site for me

★★★★★

Apr 15, 2021

Dr Gar/ and nurses excellent

★★★★★

Apr 15, 2021

Bobby was great

★★★★★

Apr 15, 2021

Dr. Garza is a special kind of doctor. He immediately made me feel at ease knowing he was the right doctor for me. I'm grateful.

★★★★★

Apr 14, 2021

everything was good

★★★★★

Apr 14, 2021

excellent service

★★★★★

Apr 14, 2021

Dr Garza is always thorough in his examinations.

★★★★★

Apr 14, 2021

no issues here

★★★★★

Apr 14, 2021

everything was good

★★★★★

Apr 14, 2021

no issues or problems

★★★★★

Apr 6, 2021

Seemed to be missing a few workers at the check in desk, so the ones there were working hard to help everyone.

★★★★★

Apr 6, 2021

I had a hard time getting my computer to connect with the doctors

Patient Satisfaction Survey

Education

Patient Ratings & Comments

Comments