Heberto Garza, Jr, MD, RPH

4.9

★★★★★

Provider showed concern

4.9

★★★★★

Friendliness/courtesy of CP

4.9

★★★★★

CP spoke using clear language

4.9

★★★★★

Provider explained things clearly

4.9

★★★★★

Provider included you in decisions

4.9

★★★★★

Patients' confidence in CP

4.9

★★★★★

Likelihood of recommending this provider

★★★★★

Jan 30, 2022

Dr. Garza's nurse Bobby is Dr Garza's right hand. She tends to business taking care of preliminary needs with compassion.

★★★★★

Jan 30, 2022

Dr. Garza is knowledgeable and attentive to medical details and needs of patient.

★★★★★

Jan 30, 2022

Very blessed by Dr. Garza's ability to respond so quickly.

★★★★★

Jan 28, 2022

I was on hold and finally put to voicemail so I hung up. I was in the area and walked in and made an appointment easily for the next morning.

★★★★★

Jan 28, 2022

Good

★★★★★

Jan 28, 2022

Good experience

★★★★★

Jan 28, 2022

Very good

★★★★★

Jan 28, 2022

Dr. Garza is very professional, he explained what I needed to know .

★★★★★

Jan 28, 2022

Very nice

★★★★★

Jan 28, 2022

No delays

★★★★★

Jan 28, 2022

It was alright . With Covid 19 everyone was very professional and respectful.

★★★★★

Jan 23, 2022

Great Dr. And staff

★★★★★

Jan 23, 2022

Excellent

★★★★★

Jan 23, 2022

Good hygiene in all the office.

★★★★★

Jan 23, 2022

My dr is very concerned with my cart.

★★★★★

Jan 23, 2022

Excellent the staff is efficient.

★★★★★

Jan 23, 2022

No problems

★★★★★

Jan 23, 2022

Good, very good

★★★★★

Jan 23, 2022

Never an issue at Dr. Garza's office from making appointment, to checkout and portal questions answered. I have and will continue to recommend Dr. Garza to others.

★★★★★

Jan 23, 2022

Dr. Garza is the best. He listens, explains everything and does not rush and always asks, "do you understand and do you have any more questions. My wife and I are very fortunate to have Dr. Garza as our PC.

★★★★★

Jan 23, 2022

Same as before, always good experience with Dr. Garza's staff, all of them.

★★★★★

Jan 23, 2022

Never any issues.

★★★★★

Jan 23, 2022

Always excellent experience with Dr. Garza's staff from making appointment, registration to exam room and anything/everything else.

★★★★★

Jan 22, 2022

Very professional

★★★★★

Jan 22, 2022

Have known Bobbi(Dr.Garza's nurse) and Dr. Garza for a long time, and they work very well together.

★★★★★

Jan 22, 2022

Dr. Garza is a knowledgeable and thorough physician.

★★★★★

Jan 22, 2022

Very pleasant and friendly

★★★★★

Jan 22, 2022

Acceptable amount of wait time

★★★★★

Jan 22, 2022

Matter-of-fact and business-like

★★★★★

Jan 21, 2022

Hands down this is the best family doctor we have ever had. Knowledgeable, attentive, personable, runs a great office and staff. We are getting excellent care and have great confidence in Dr. Garza.

★★★★★

Jan 21, 2022

Very attentive, professional, and friendly 🙂

★★★★★

Jan 20, 2022

Good

★★★★★

Jan 20, 2022

I did not understand about the required Medicare Wellness exam, and they patiently explained it to me. I am sorry to have inconvenienced them time wise and plan to do better next time. I count on Dr. Garza and his good staff and am grateful for the high level of care. I am deeply grateful to Dr. Garza that he took time to listen to a very serious I concern I had. Lillian Morris

★★★★★

Jan 20, 2022

Grateful for Teresa

★★★★★

Jan 20, 2022

Grateful

★★★★★

Jan 20, 2022

Grateful to Dr. Garza for his care.

★★★★★

Jan 20, 2022

This office has been an extremely positive experience for me ( and several members of my family).

★★★★★

Jan 20, 2022

Dr Garza has been my PC for a number of years and I've never been disappointed. He is caring and thoughtful and very easy to engage with.

★★★★★

Jan 20, 2022

Staff is always helpful and polite.

★★★★★

Jan 20, 2022

Bobbie is wonderful. Always pleasant, thorough but willing chat as well. Makes me feel very comfortable.

★★★★★

Jan 20, 2022

Excellent!!!

★★★★★

Jan 20, 2022

Dr. Garza is Outstanding.

★★★★★

Jan 19, 2022

Easy to connect.

★★★★★

Jan 18, 2022

Registration area person very rude

★★★★★

Jan 18, 2022

The people at the tip of the spear providing services, the doctor and the nurse, we're great it's just a hassle of getting an appointment in the not terribly helpful attitude of the front desk.

★★★★★

Jan 18, 2022

Best doctor I have seen in a long long time

★★★★★

Jan 18, 2022

She was very helpful, very professional and made everything much easier for me

★★★★★

Jan 18, 2022

Once I get past the trying to get an appointment phase and wrestle with the staff to assure them that in fact I did fill out the necessary online work before I arrived, it goes OK

★★★★★

Jan 18, 2022

Painful to go through the switchboard to get an appointment. Calls on hold and then calls not returned. Every time I try to get an appointment I go through this rigor and generally have to call several times.

★★★★★

Jan 14, 2022

No issues.

★★★★★

Jan 14, 2022

A very efficient process.

★★★★★

Jan 14, 2022

A very cordial interview.

★★★★★

Jan 14, 2022

Very respectful and ready to help

★★★★★

Jan 11, 2022

If only it would take less time to get a call back

★★★★★

Jan 11, 2022

I lft a message last week and never had an answer.

★★★★★

Jan 7, 2022

All good

★★★★★

Jan 7, 2022

The survey speaks for me

★★★★★

Jan 7, 2022

Very professional staff

★★★★★

Jan 7, 2022

Everything was excellent

★★★★★

Jan 7, 2022

Excellent staff at all levels

★★★★★

Jan 7, 2022

They are always polite and knowledgable

★★★★★

Jan 7, 2022

Dr. Garza is wonderful and I feel so fortunate that he is caring for me and my family

★★★★★

Jan 5, 2022

Highly recommend Dr Garza but GP the clinic itself needs improvement

★★★★★

Jan 5, 2022

Dr Garza is fantastic

★★★★★

Jan 5, 2022

I have and will continue to recommend Dr Garza

★★★★★

Jan 5, 2022

Dr Garza is an amazing, caring person I have trusted him fir many years.

★★★★★

Jan 4, 2022

I do not think it is necessary to have an evaluation of my doctor. He is excellent and it is a waste of time.

★★★★★

Jan 4, 2022

Can't get into portal

★★★★★

Jan 3, 2022

Excellent physician; caring; knowledgeable

★★★★★

Oct 14, 2021

Dr. Garza is always warm, compassionate, and knowledgeable, and he does not rush the conversation. This visit was no exception.

★★★★★

Oct 14, 2021

Couldn't get in through initial link; this has happened before and I'm not sure why. However, Bobi took care of it quickly and got me in.

★★★★★

Oct 13, 2021

Dr. Garza Is a great doctor and I have a lot of respect for him. Same goes got his nurse Bobbie.

★★★★★

Oct 13, 2021

Great first-time experience in Medicare w my new PCP. I have been ion the military system for the past 45 years. Great job. Great Doc!

★★★★★

Oct 10, 2021

Excellent

★★★★★

Oct 10, 2021

Excellent as always with Dr. Garza

★★★★★

Oct 9, 2021

Could not talk to anyone on the phone the system just kept going back to the starting point. had to schedule the appointment on line.

★★★★★

Oct 7, 2021

Everyone was very personable and professional.

★★★★★

Sep 29, 2021

Rude receptionist still!

★★★★★

Sep 27, 2021

Dr is THE BEST

★★★★★

Sep 27, 2021

Always pleasant

★★★★★

Sep 27, 2021

Received excellent care from Terry to Dr Garza to Bobbie!

★★★★★

Sep 26, 2021

Had to wait 40 minutes to get my blood drawn.

★★★★★

Sep 25, 2021

Dr Garza nurse did a great job

★★★★★

Sep 25, 2021

Excellent experience with office staff and Dr Garza

★★★★★

Sep 24, 2021

Didn't feel the first person gave me real clear directions about the fact that I didn't have to do ANYTHIBG once I was in the "waiting room."

★★★★★

Sep 24, 2021

Virtual visit; didn't need to be concerned about protecting my safety.

★★★★★

Sep 24, 2021

The nurse was Bobbi; she called me back when I hung up because I felt I needed to start the call again. She let me know that all I had to do when I got connected, was to wait in the ",waiting room for Dr. Garza to show up. After that, it worked just fine.

★★★★★

Sep 24, 2021

Again I will say it was a virtual visit. Dr. Garza had to find something during our visit which slowed us down. I believe it was the answers to my previous questions with tha staff person. Dr. Garza decided to find it later since I told him I had another appointment soon. The only really definitive thing he said was that he would find me a psychiatrist so that I could look into changing the meds in on for anxiety and depression.

★★★★★

Sep 24, 2021

This was a Virtual visit. I'm quite sure I did not schedule it that was because I'm not crazy about technology!!

★★★★★

Sep 24, 2021

Only reason I didn't mark "very good " is location of office. I don't mind the travel but this office is too far away for most who ask about my PCP

★★★★★

Sep 24, 2021

Very prompt

★★★★★

Sep 24, 2021

Everyone is always professional and good spirited.

★★★★★

Sep 22, 2021

The appointment was virtual

★★★★★

Sep 22, 2021

The appointment was virtual.

★★★★★

Sep 20, 2021

I have already recommended both doctor Garza and the clinic is nic to others.

★★★★★

Sep 20, 2021

Everything was great for me at the clinic.

★★★★★

Sep 20, 2021

Doctor Garza is the best primary care physician that I have ever had. Additionally, the clinic is well run and helpful for me.

★★★★★

Sep 20, 2021

I was satisfied with how I was treated.

★★★★★

Sep 20, 2021

Heberto Garza is an outstanding physician. And the clinic is helpful and staffed with great people.

★★★★★

Sep 17, 2021

I recommend Dr Garza all the time. He's been gracious to take my friends I've recommended. 2 of my friends are retired physicians and they agree with me that he's an excellent physician. He always listens carefully and gives very good medical advice.

★★★★★

Sep 17, 2021

The staff listen carefully. I've always felt that I was heard. I was having trouble getting an appointment with a pulmonologist. Dr Garza was able to get me into another one. Very grateful!

★★★★★

Sep 17, 2021

I do recommend Dr Garza. He's been very good to take on my friends who need a physician as his schedule permits. Everyone I know who goes to him agrees with me that he's the best Doctor in town.

★★★★★

Sep 17, 2021

She went through her questions politely and kindly. Even had a sense of humor which I appreciate.

★★★★★

Sep 17, 2021

There were no delays. Everything worked like clockwork.

★★★★★

Sep 17, 2021

I've never had a bad experience here. Dr Garza is the best doctor in town in my opinion. The entire staff is responsive, polite, and helpful.

★★★★★

Sep 16, 2021

She was very good at noting some changes in my medication list

★★★★★

Sep 15, 2021

Dr Garza has always been very caring and compassionate.

★★★★★

Sep 15, 2021

The wait time is very good.

★★★★★

Sep 15, 2021

Lab personnel are proficient and professional but the wait time sucks!

★★★★★

Sep 15, 2021

Dr. Garza is always thorough and professional, I have great confidence in him!

★★★★★

Sep 15, 2021

Bobby is great!

★★★★★

Sep 15, 2021

Your online registration is in need of work! I spent 15 minutes trying to do it and finally gave up! It restarted at least 3 times with none of the information already entered saved.

★★★★★

Sep 15, 2021

All good

★★★★★

Sep 15, 2021

Great doctor and on top of his "game "

★★★★★

Sep 15, 2021

Great staff and Dr Garza is wonderful

★★★★★

Sep 15, 2021

He is an excellent doctor.

★★★★★

Sep 15, 2021

His office is very easy to visit, staff is courteous and dr Garza is the best.

★★★★★

Sep 15, 2021

I was called about the need to have an appointment but was not told it was for a Medicare well visit. If I had known that I wouldn't have made it since I see him about every 3-4 months. A Medicare well visit is a waste of time and money.

★★★★★

Sep 13, 2021

Can't get lab results because of passwords and technologyand portal

★★★★★

Sep 13, 2021

Dr. Garza is the best!

★★★★★

Sep 13, 2021

GOOD! Nurse Bobbie stayed with me until the start of the virtual call.

★★★★★

Sep 11, 2021

Very caring staff. Dr. Garza is thorough and very insightful.

★★★★★

Sep 8, 2021

Appreciate timely visit

★★★★★

Sep 8, 2021

Wish we could communicate by phone

★★★★★

Sep 8, 2021

Dr Garza is terrific. Best MD visit I have ever had.

★★★★★

Sep 8, 2021

I definitely love Dr. Garza,have been a long time patient and will continue to be until I absolutely can't anymore. Have no desire to ever see another doctor

★★★★★

Sep 8, 2021

I am absolutely happy with Dr. Garza's staff.

★★★★★

Sep 8, 2021

Bobbie is the best

★★★★★

Sep 6, 2021

★★★★★

Sep 6, 2021

★★★★★

Sep 6, 2021

★★★★★

Sep 2, 2021

I have to phone to get the appointment I need. Online doesn't ask the right questions.

★★★★★

Aug 8, 2021

Excellent safety protocols were in place by Staff and Physician.

★★★★★

Aug 8, 2021

Dr. Garza and Bobbie are an excellent team!

★★★★★

Aug 8, 2021

Dr. Garza has been my primary care physician for 18 years. He is an outstanding physician. He is personable, engaging, and interested in my health and personal wellbeing. He is direct in his assessment and commentary; and I trust him.

★★★★★

Aug 8, 2021

Bobbie is always fabulous. She is extremely personable; and she is an excellent listener and notetaker.

★★★★★

Aug 8, 2021

Very efficient; expeditious without feeling rushed.

★★★★★

Aug 8, 2021

I appreciated the opportunity to complete all of the medical documents on line before my scheduled appointment; which included check-in.

★★★★★

Aug 6, 2021

Dr. Garza is wondrrfu and very professional

★★★★★

Aug 5, 2021

I recommend this practice all the time

★★★★★

Aug 5, 2021

Bobby is great. I am so glad she is still with Dr Garza

★★★★★

Aug 5, 2021

Dr Garza is the best. Although I have temporarily relocated to another city, I still see him as my primary driving 3 hours for appointments. I can't imagine getting the same level of care from anyone else

★★★★★

Aug 2, 2021

None

★★★★★

Aug 2, 2021

Dr Heberto Garza is an awesome Professional who goes up and beyond to provide services to his patients. Rated 10

★★★★★

Aug 2, 2021

Excellent service from Bobbie, Dr. Heberto s Nurse

★★★★★

Aug 2, 2021

Excellent service

★★★★★

Aug 2, 2021

Excellent service

★★★★★

Aug 2, 2021

During my online checkin, under the gender question, the choices did not include "male" and "female," only "identifies as male" and "identifies as female." I do not "identify" as female, I am female. I would like you to return biological genders to the choice list.

★★★★★

Aug 2, 2021

Very good experience. Will recommend.

★★★★★

Aug 2, 2021

Great manner and demeanor, thorough, efficient, caring, knowledgeable. Highest rating.

★★★★★

Aug 2, 2021

Could have been friendlier and more engaging. Smile and eye contact .

★★★★★

Aug 2, 2021

Very smooth and efficient

★★★★★

Aug 1, 2021

Appointments with Dr. Garza and his staff are always an excellent experience in health care delivery...should be the standard but sadly is not...I speak as a hospital administrator.

★★★★★

Aug 1, 2021

I would recommend Dr.Garza to anyone along with Dr Paul Smith, who saw me at rehab.

★★★★★

Aug 1, 2021

Dr. Garza is the best! Very professional and interested in his care.

★★★★★

Jul 30, 2021

Dr. Garza runs a good ship!His staff works well with himHe Is the best Doctor for In my 65 years experience with my health

★★★★★

Jul 29, 2021

Wish you had longer time before going to message only

★★★★★

Jul 28, 2021

Totally comfortable with everyone we deal with.

★★★★★

Jul 28, 2021

My wife and I have had Dr. Heberto Garza as our primary doctor for 15 or more years and highly recommend him for his help, concern and professionalism in all cases. We do not hesitate to highly recommend him

★★★★★

Jul 28, 2021

No issues, all good.

★★★★★

Jul 28, 2021

Very friendly, courteous and helpful.

★★★★★

Jul 28, 2021

Once in the office, the office administration staff is most helpful and accommodating. Also, the Physicians staff is most helpful, friendly and accommodating.

★★★★★

Jul 28, 2021

Hard times calling in using main office number. Recently have been getting a recorded mans voice answering the call and referring me to various physicians offices, but when pushing the button for selected physician, it goes to another recording, then voice mail - very confusing, not happy camper. Also, when I call, I generally want to talk to my doctor or his aids and that recording is not helpful. On last occasion I was calling to find out what the hours were for this locations lab and I was not able to get anyone to talk to other than recordings, the last one saying I would hear back from someone in the next 2-3 business days - ridiculous! I actually drove to the office, when inside and talked to to a real person. Quite honestly, it has become harder to talk to a real person timely.

★★★★★

Jul 27, 2021

I can say nothing adverse about Dr. Garza or his staff.

★★★★★

Jul 25, 2021

Dr. Garza is a consummate professional, extremely caring and very knowledgeable.

★★★★★

Jul 23, 2021

Depends upon the referral.

★★★★★

Jul 23, 2021

Good clinlinlyness.

★★★★★

Jul 23, 2021

Good referral.

★★★★★

Jul 23, 2021

Good and made notes.

★★★★★

Jul 23, 2021

Good Availability.

★★★★★

Jul 23, 2021

Good Availability.

★★★★★

Jul 23, 2021

Quick response and Dr Garza was very accommodating.

★★★★★

Jul 23, 2021

Tele con. Did not see a nurse.

★★★★★

Jul 20, 2021

Dr. Garza is an extremely professional doctor who is kind and listens to his patients concerns!! We are fortunate to have him as our Doctor!

★★★★★

Jul 20, 2021

Yes I would recommend

★★★★★

Jul 20, 2021

Over all good

★★★★★

Jul 20, 2021

Dr Garza is a very good doctor

★★★★★

Jul 20, 2021

Nurses were good

★★★★★

Jul 20, 2021

Over all good

★★★★★

Jul 20, 2021

The girl in front desk was not very nice it look like she was having a bad morning did take name sorry

★★★★★

Jul 16, 2021

Best doctor experience ever!

★★★★★

Jul 15, 2021

Difficult to talk to someone on the phone.

★★★★★

Jul 14, 2021

I have no complaints.

★★★★★

Jul 14, 2021

Reviewed my records and gave me a care plan.

★★★★★

Jul 14, 2021

Very professional!!

★★★★★

Jul 14, 2021

I had a very good experience. Lab tech was "Great" I did not even feel the stick!!!

★★★★★

Jul 14, 2021

Bobbie, Dr Garza's nurse was professional and sweet. Dr Garza was thorough and explained everything to me along with answering all my questions.

★★★★★

Jul 13, 2021

I have total confidence in Dr, Garza

★★★★★

Jul 13, 2021

Service and care is always "Spot On"

★★★★★

Jul 13, 2021

New nurse since regular assistant was off duty

★★★★★

Jul 13, 2021

I arrived 15 minutes early became I live 60 miles away!

★★★★★

Jul 10, 2021

I would do these by choice anytime

★★★★★

Jul 10, 2021

Dr Garza is one of the most professional, compassionate and empathetic physicians I have ever met.

★★★★★

Jul 10, 2021

I left a message on the portal at 11:30pm and was pleasantly surprised to get a call first thing the next morning.

★★★★★

Jul 9, 2021

All good!

★★★★★

Jul 8, 2021

Great doctor- wonderful visit

★★★★★

Jul 8, 2021

The office polices and staff are very off-putting.

★★★★★

Jul 8, 2021

The front desk staff is very unpleasant. Never a single smile or pleasant attitude. The "greeter" side is worse than the checkout side but both are lacking in basic customer service skills.

★★★★★

Jul 7, 2021

My experiences have always been good.

★★★★★

Jul 7, 2021

Dr. Garza is always pleasant, personable, kind and informative

★★★★★

Jul 7, 2021

The experiences are always professional and pleasant.

★★★★★

Jul 7, 2021

It is always a pleasure to go to Med First: staff are courteous and pleasant; there is never a long wait to see the physician.

★★★★★

Jul 6, 2021

It is impossible to speak to anyone when you call the doctor's office. You are told you are next in line in the queue and then all of a sudden you're told your only option is to leave a voicemail. Upon leaving a voicemail, no one ever returns your call. It's an infuriating process.

★★★★★

Jul 6, 2021

Dr. Garza always explains everything and makes things easy to keep healthy. There should be more Dr.'s like Dr. Garza .

★★★★★

Jul 6, 2021

Its very good

★★★★★

Jul 6, 2021

I always have a good experience when I go to Dr. Garza's office.

★★★★★

Jul 6, 2021

Great Job

★★★★★

Jul 6, 2021

Dr. Garza's Nurse is the best she is always been so nice and professional.

★★★★★

Jul 6, 2021

Excellent its always easy to make appointment's with Dr. Garza's office

★★★★★

Jul 5, 2021

Expert, compassionate healthcare

★★★★★

Jul 5, 2021

Allowed me to pull off road to a safe spot; ordered xrays

★★★★★

Jul 5, 2021

Very accommodating

★★★★★

Jul 3, 2021

Fabulous care

★★★★★

Jul 3, 2021

Excellent

★★★★★

Jul 3, 2021

Good

★★★★★

Jul 3, 2021

Good

★★★★★

Jul 3, 2021

Very good experience

★★★★★

Jul 3, 2021

Good - Enjoyed the visit very much. If we had known a wellness visit could be so much fun, we would have done one before

★★★★★

Jul 3, 2021

Very Good ! Dr Garza is always great !

★★★★★

Jul 3, 2021

Very good experience - no cpmplaints at all

★★★★★

Jul 3, 2021

Dr. Garza is extremely patient and compassionate, I am very grateful he is my physician.

★★★★★

Jul 3, 2021

It was a very good visit and Dr. Garza was very thorough and explained all the results of the lab work.

★★★★★

Jul 1, 2021

Dr. Garza's medical knowledge is unmatched in my opinion. He leaves no stone unturned to find the treatment I need.

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